CSR performance indicators

Social data

BOUWINVEST	2015	2014			2015	2013
Human resources			Employee survey
Number of employees in fte (GRI: LA1)	131.1	128	Satisfaction		8.0	7.8
Fixed-term contract (%) (GRI: LA1)	5%	4%	Engagement		7.7	7.6
Permanent contract (%) (GRI: LA1)	95%	96%	Enthusiasm		7.6	7.0
Sickness ratio (%) (GRI: LA7)	1.9%	2.4%	Employee age groups (GRI: LA13) 2015
Employee turnover (%) (GRI: LA2)	6.1%	5.0%	Average	%	Male	Female
Equality & Diversity			<30	8	75	25
Women (%) (GRI: LA13)	34%	34%	30-40	33	78	22
Women in senior management (%) (GRI: LA13)	18%	15%	40-50	35	61	39
Training and development			50-60	18	48	52
Number of internships	4	6	>60	6	63	37

Environmental data

	Residential Fund		Office Fund		Retail Fund
	2015	2014	2015	2014	2015	2014
Tenant engagement
Number of leases	14,597	13,771	742	889	461	451
New tenants	2,533	1,683	136	186	69	34
Green Leases	n/a	n/a	2	7	10	2
DUO Labels (GRI-CRESS: CRE8)	n/a	n/a	5	5	352	263
Response rate (GRI: PR5)	1,902	2,186	29%	34%	49% *
Satisfaction scores (GRI: PR5)	7.3	7.4	6.9	7.5	5,8 *

* This is a bi-annual survey. The latest survey was conducted in 2014.

		Absolute	like for like comparison
			Residential Fund		Office Fund		Retail Fund		Total
INREV Sustainability performance measures	Units	2015	2015	2014	2015	2014	2015	2014	2015	2014
Energy consumption
Total electricity consumption (GRI: EN4)	MWh	33,616	7,025	7,541	14,071	14,564	1,018	1,045	22,114	23,150
Total gas consumption (GRI: EN3)	MWh	15,597	2,920	2,807	367	272	3,391	3,432	6,678	6,511
Total district heating and cooling (GRI: EN4)	MWh	24,080	-	-	3,034	3,761	57	111	3,091	3,873
Total energy consumption from all sources (GRI: EN4)	MWh	73,293	9,945	10,349	17,472	18,597	4,466	4,588	31,882	33,534

		2015	2015	2014	2015	2014	2015	2014	2015	2014
Carbon emissions (GHG)
Total direct GHG emissions (GRI: EN15) Scope 1	tonnes CO₂e	2,914	545	524	69	51	633	641	1,247	1,216
Total indirect GHG emissions (GRI: EN16) Scope 2	tonnes CO₂e	92,450	2,796	3,001	5,600	5,797	405	416	8,801	9,214
Total GHG emissions (GRI: EN16) Scope 1 and 2	tonnes CO₂e	95,363	3,342	3,526	5,669	5,847	1,039	1,057	10,049	10,430
Total GHG emissions after compensation	tonnes CO₂e	2,914	545	524	69	51	633	641	1,248	1,216

		2015	2015	2014	2015	2014	2015	2014	2015	2014
Water consumption
Total water consumption (GRI:EN8)	m³	78,819	n/a	n/a	54,912	55,804	678	639	55,590	56,443

		2015	2015	2014	2015	2014	2015	2014	2015	2014
Waste management
Total waste collected (GRI: EN22)	tonnes	575	n/a	n/a	244	292	141	162	385	454
Recycling rate		71	n/a	n/a	1	1	8	12	65	65

			2015	2014	2015	2014	2015	2014
INREV Sustainability intensity measures
Building energy intensity (GRI-CRESS: CRE1)	kWh/m²/year		9.3	9.6	145.0	155.0	34.4	35.4
Greenhouse gas intensity from building energy (GRI-CRESS: CRE3)	kg CO2e/m²/year		3.1	3.3	48.7	47.2	8	8.2
Building water intensity (GRI-CRESS: CRE2)	m³/m²/year		n/a	n/a	0.480	0.487	0.027	0.026

	Residential Fund		Office Fund		Retail Fund
	2015	2014	2015	2014	2015	2014
Certificates
EPC labels coverage (GRI-CRESS: CRE8)	100.0%	100.0%	100.0%	71.0%	93.4%	76.0%
Green certificates (A,B or C label)	92.6%	92.3%	66.7%	85.5%	82.2%	79.1%
Average energy index	1.32	1.33	1.25	1.04	0.98	1.33
Green Building Certificates (BREEAM) (GRI-CRESS: CRE8)	n/a	n/a	n/a	n/a	4	1
Global Real Estate Sustainability Benchmark (GRESB) Overall Score (GRI-CRESS: CRE8)	66	65	76	76	69	63

Reporting of performance indicators

Bouwinvest reports environmental data of those assets where there is management control possible (operational control approach). Data is provided for those assets where we have authority to introduce and implement operating policies and are responsible for purchasing energy and water and handling waste. Our management control differs greatly by asset type (e.g. residential and office); these differences affect the level of influence we have over the sustainability performance of our assets.

Like for like data and changes represents assets which have been fully owned and operational for the full 24 month period in our investment portfolio. It provides insight in the performance of an indicator over time at a constant portfolio scope. The reduction in GHG emissions can be explained by the compensation of carbon emissions through purchase of carbon certificates. This follows the commitment of Bouwinvest to reduce the impact its operations has on climate change.

Energy, Emission and Water intensities are reported using “shared services” as the numerator and lettable floor area (LFA) as the denominator. “Shared services” refer to landlord-obtained consumption for common parts and any services provided to tenant areas that have not been sub-metered.

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